One of the most common questions we hear from teams considering ALG is: "What do we need to have in place before we can start?" The answer is less than you think — and the sequencing matters more than the completeness of the stack.

Here's the ALG toolchain, layer by layer, with notes on what you need to move forward at each stage.

Layer 1: Signal ingestion (you need this first)

ALG agents need product signals to act on. Without signals, agents are flying blind — they can't identify which accounts need a nudge or why. This is the non-negotiable foundation.

What you need: A way to get product usage events into a system that agents can query. This can be:

What you don't need yet: A data warehouse. A perfect schema. Historical data going back years. Start with the last 30 days of usage data and the most important 10-15 events. You can expand later.

Layer 2: Account context enrichment (helpful early, essential later)

Product signals tell agents what users are doing. Enrichment data tells them who those users are — company size, industry, role, tech stack. This context is what makes personalization genuinely personalized rather than just usage-reference spam.

What you need:

What you don't need: Deep intent data signals from Bombora or G2 for your early ALG motions. That layer adds cost and complexity. Start with firmographics and product signals; you can layer in intent data later.

Layer 3: Agent orchestration (this is the ALG platform)

This is where the motions live — the trigger definitions, the agent logic, the message generation, and the execution sequencing. Options range from building your own to using a purpose-built platform.

Build vs buy:

For most teams, buying makes sense for the first 6-12 months. Build when you have motions that are well-understood and running reliably at scale.

Layer 4: Outreach channels (start with email)

Agents need a channel to act through. The sequence here matters:

Start with email. It's the easiest to set up, has the broadest coverage, and doesn't require account-level permissions. Most ALG teams run their first three months entirely on email.

Add in-app messaging second. In-app messages (via Intercom, Pendo, or custom) reach users when they're actively in the product — which is often when they're most receptive to an upgrade nudge or help offer. The integration work is higher but the response rates are significantly better for certain motion types.

Add LinkedIn third (if relevant). LinkedIn outreach from agents is effective for expansion motions where you're trying to reach a new contact at an existing account. It requires LinkedIn Sales Navigator and careful rate limiting to avoid policy violations.

Layer 5: CRM integration (for the human handoff)

When an agent determines that an account is warm enough to hand off to a human, it needs somewhere to put the account — with full context on what happened in the agent-run phase.

What you need:

What you don't need: A perfect CRM setup before starting. You can start with a simple Slack alert for warm accounts ("Account X at Company Y has replied — here's the full context") and move to proper CRM integration once the motion is validated.

Layer 6: Analytics and feedback loop (to get better over time)

ALG only compounds if you're measuring what works and feeding that back into the motions. The minimum viable analytics layer includes:

With this data, you can improve motions over time — adjusting trigger conditions, refining message templates, recalibrating handoff thresholds.

The minimum viable ALG stack

If you want to start as quickly as possible with the least tooling:

This gets you to a working first motion in under a week. The point is not to build the perfect stack — it's to learn what works, fast.

The teams that win with ALG are the ones who start imperfectly and iterate. The teams that lose are the ones waiting for the perfect stack before they begin.

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